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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-15-2020 02:16 PM

HP Recommended
Product: HP ZBook Studio x360 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi hi, 

The last month, often when I open my computer, my audio doesn't work. This is because the built in audio speaker of the pc seems to have disconnected. To resolve this issue, I have to disable and enable the device or troubleshoot the problem by using the HP support app. The problem is that after that, the next time I reopen my pc, it seems to have disconnected again. What can I do to resolve this issue?

 

My pc is not even 3 months old.

 

Thanks in advance,

 

Sebastien Welters

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