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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-24-2018 05:29 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, good evening.

can i ask your help? my english is not good so this Question may be odd, but i need your help!

 

a few days ago i changed hard-disk(it brokedown), and re-installed win10. 

there is no chage except a new hard-disk.

 

 

-notebook is pavilion g6.

-tablet is wacom CTE-640(that is old but work very good before re-install win10... ㅠ_ㅠ)

-win10(before and now too)

 

 

1. tablet good work with other computer and notebook. my notebook has some problem ㅠ_ㅠ...

2. i install corret and up to date driver, also old one.

(i download many drivers(new, old, other tablet driver)and install them one by one.)

3. but notebook thinks it is still mouse!! not tablet!!

4. notebook can't make correct coordinate also pressure(with its pen). so it is just a mouse to me now...

5.  i click personal tablet inform in [control panel], then message is pop up.  there isn't available tablet in system.

 

i surfed lots of tablet problems with driver, and followed  solutions. but nothing is make sense, all go fail.

 

can i ask your help? what i add more information? please help me... ㅜoㅜ

 

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