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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-06-2020 04:12 AM

HP Recommended
Product: HP 850 G6 + HP hp thunderbolt dock g2
Operating System: Microsoft Windows 10 (64-bit)

Hey,

When connecting the laptop to the docking sometimes the USB port are not working.

When that happens only a PC restart fix it.

All drivers + docking FW are updated.

It also happens when I disconnect all USB's from the docking.

I see an error on the device manager on the USB 3.1 extention (Error 10)

After it happens even connection to a lenovo docking the usb's does not work.

 

Please help..

Thanks

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