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11-25-2020 09:16 AM
Product: elite book 820
Ever since I updated my old HP laptop to windows 10 I have lost all my work that was saved on the machine. Also the laptop seems to think its a mobile phone. When I try and hook up to our internet it says speak to your mobile provider. I would be grateful if anyone had any ideas of how to fix it as my daughter needs it for her school work.
Many thanks

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