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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-18-2020 12:17 AM

HP Recommended
Product: HP PRIME
Operating System: macOS 10.15 Catalina

I am a new HP calculator owner, and am having some issues with updating the firmware through the connectivity app that i downloaded from the HP website. I continue to get this error message  and I am not sure how to figure out what's going on...

 

The connectivity app opens successfully on command, and also connects Screen Shot 2020-02-17 at 11.26.15 AM copy.jpg and detects the hp calculator with no problem. I am also trying to use the virtual calculator through the app but can't seem to figure that out either. 

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