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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-08-2021 07:36 AM

HP Recommended
Product: HP Instant Ink
Operating System: macOS 11.0 Big Sur

I've searched everywhere in the forum but couldn't find a solution. At the final step of the enrollment process, i get the following error message "There was a problem finalizing your subscription."

 

I've tried on a different computer, smartphone multiple times but no luck. This seems the same issue as the following:

https://h30434.www3.hp.com/t5/HP-Instant-Ink/There-was-a-problem-finalizing-your-subscription/td-p/7...


Could you help me the same way you did for that case?

Tks.

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