7855 cuts print job into 2 pages instead of printing a single page

[RedfieldB]

When printing multiple pages (doesn't matter if it's from a laptop or desktop, wireless or USB) the print job will be cut up onto two pages instead of being fit onto one. So when printing 6 pages at once, page 1 will mostly be on the first page with a little cut off at the bottom, which is printed on the second page (12 pieces of paper used to print those 6 pages).

I already checked the settings and ensured everything was set correctly.  

If I print one page at a time, its OK.  but not good for 90 page document.

[Dragon-Fur · Accepted solution]

@RedfieldB 

Welcome to the HP Community --

Personal Opinion

There is little you can do besides making sure the document printing software / app is set up correctly.

Document printing -- and the settings -- are different depending on the software / app you are using.

For example,

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Word - Print Word Document

In addition to Printer Properties and the selections available main print menu, Word includes internal (File > Options > Advanced) settings for managing how the content is fitted on the paper. 

Word > File > Options > Advanced

In Section Print (about 2/3 of the way down)

CHECK or UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

If the line count exceeds the maximum for the font and other layout settings, one page of the document might not fit on one page of paper.

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PDF file (Exported from Word to PDF or received in PDF format)

In general, the original document formatting is included when a document is Exported to PDF.

Formatting includes the original margins, footnotes, headers, added print or document borders, and other Layout options.

If a single page of the document does not fit on one sheet of paper using "Actual Size", the usual solution is to use "Shrink to Fit, "Shrink oversized pages", or perhaps a custom size (percentage of 100%).

PDF_Reader_Main_Menu_Border_6

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HP Smart - Windows - and PDF documents

HP Smart - Windows - might not include "Fit" size selection

The Mobile version of the app includes a simple Transform / Resize option.

Example HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_9

Example HP Smart - Mobile - PDF Print

HP_Smart_Mobile_PDF_Print_Transform_14

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP ENVY Photo 7855 All-in-One Printer  

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

[RedfieldB]

@DRAGON-FUR

First, thanks for the detailed and quick response.  I checked most all the printer settings.  Oddly, what fixed the printing error was changing/toggling from "Print on Both Sides of Paper" and printing 1- 3 pages.  That seemed to reset so on one sided printing I got 1 page with out cutting the page off and printing on a second page.  Go figure.

[Dragon-Fur]

@RedfieldB 

You are welcome.

I like what works; every so often I'm still surprised by what that is.

Thanks for posting the magic.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"