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‎04-26-2017 12:10 AM - edited ‎04-29-2017 03:21 AM

HP Recommended
Product: HP LaserJet PRO MFP M125rnw
Operating System: Microsoft Windows 10 (64-bit)

HP_Fatal_error.JPGAfter upgrade to Windows 10 CU (from Anniversary ) cannot reinstall drivers, due to installation error.

Clearing traces from previous driver installation did no help.

Printer can not be install both as network or local printer (usb).

There are always the following errors in Windows event log after each installation attempt:

 

1) Event ID 121 - DeviceSetupManager - Driver install failed, result=0x80004005 for devnode 'SWD\PRINTENUM\WSD-5461D421-3BEA-4DB6-9C37-251298D879B6.0034'

 

2) Event ID 125 - PrintService -  Installing printer driver HP LaserJet Pro MFP M125-M126 PCLmS failed, error code 0x78A, HRESULT 0x8007078A. See the event user data for context information.

- <UserData>
  <Label>InternalInstallPrinterDriverFromPackage</Label>
  <Message>InternalAddPrinterDriverEx failed</Message>
  <AdditionalInfo>-</AdditionalInfo>
  <InfPath>C:\WINDOWS\System32\DriverStore\FileRepository\hpcm125126.inf_amd64_b281ee40afb16dec\hpcm125126.inf</InfPath>
  <DriverName>HP LaserJet Pro MFP M125-M126 PCLmS</DriverName>
  <InstallSection>INSTALL_PCLM_STAR</InstallSection>
  <ProcessorArchitecture>Windows x64</ProcessorArchitecture>
  <PackageAware>Package aware</PackageAware>
  <CoreDriverDependencies>{D20EA372-DD35-4950-9ED8-A6335AFE79F0} {D20EA372-DD35-4950-9ED8-A6335AFE79F5}</CoreDriverDependencies>
  <LastError>0x78a</LastError>
  <HResult>0x8007078a</HResult>
  </SetupInstallPrinterDriver>
  </UserData>

 

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