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HP Recommended
Color LaserJet M651

Hello,

I'm having an issue with a Color LaserJet M651. Following a firmware upgrade, I can't see all the admin menus although I'm logged in as Administrator (screen capture here attached). I can't proceed with all other config. Help to solve the issue will be greatly appreciated.

The firmware is FutureSmart 4.11.0.1 version 2411097_060488.

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