• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-28-2021 01:13 AM

HP Recommended
Product: Deskjet F4480
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

 

Printing issue with out Deskjet F4480. When I try to print in black, it doubly prints the text line about 1cm above itself. I've wanted to try realigning cartridge, but when I open HP Smart, it says the Printer status is unknown, and Print Quality Tools option is unselectable. Reinstalling the driver hasn't worked.

 

A- Does this sound like an alignment issue? Taking out the cartridge and putting it back in >10 times didn't start the auto alignment page

B- Is there a way to manually go through the alignment process outside of HP Smart?

C-  Are there other suggestions to get HP smart to recognize the printer?

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.