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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-10-2021 09:38 PM

HP Recommended
Product: HP OfficeJet 5222 All‑in‑One Printer
Operating System: Microsoft Windows 10 (64-bit)

Using HP  Smart version 127.1.115.0

 

Showing printer as Ready

 

vijay380_0-1623382632250.png

 

However on selecting the scan it's showing printer is not connected.

vijay380_1-1623382671339.png

 

I have uninstalled the software twice and re-installed but still I am getting the same error.

Please help me out.

 

 

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