• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Smart Mobile Fax
iOS

According to HP’s website, on their FAQ’s regarding the Mobile Fax option on the HP Smart App, the answer to the question ⬇️

 

Can I cancel or remove Mobile Fax from the HP Smart app?”


Their answer is…
 
”If you do not want to use Mobile Fax, you can remove the tile from your Home screen in the Personalize Tiles list.
Mobile Fax is a permanent feature of the HP Smart app, similar to printing photos or scanning. It is automatically included in newer versions of the app.
HP does not require payment or a subscription to use the Mobile Fax service during the free trial period. 30 days before the end of the free trial period, HP offers paid service plan options. You can opt out at that time, or cancel an existing subscription at any time.”
 
This is what I’ve been able to find out so far. Hope this helps. 
P.S. I haven’t read all of the answers from the community to this question yet, so if someone already quoted the same information I have stated above, I apologize for repeating it. But hopefully it will be posted close to the top so other people do not have to scroll through 733,482 replies just to find HP’s answer to this question. Best of luck to everyone! 🌷
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.