App crash in printfilterpipelinesvc.exe

[KlausP]

Having this same problem on a win 7 Pro Sp1 system with an HP enterprise 607n - drivers PCL 6 (V3) - i did the initial install with the supplied CD drivers and then downloaded web drivers - sill same problem on some printing not all. I am having the issue with an application that prints raw to the printer. Is it possible the original installs corrupted the executable?

the faulting module path is:to module hpb6sy6702_x64EasyColorPreFilter.dll , same exception code, and same fault offset

printfilterpipelinesvc.exe crashes what ever app is trying to print.

 ‎10-07-2019 10:04 PM

Product: ColorLaserjet M281FDW

Operating System: Microsoft Windows 10 (64-Bit)

Hello,

I have a printer issue with the printfilterpipelinesvc.exe causing crashing almost every time(not quite every time but frequently) we print.  I have updatged windows, I have updated Office, I have reinstalled the printer twice, tried network and USB.  Same result.  Windows error log info below.  I'm losing my mind, please help.

Faulting application name: printfilterpipelinesvc.exe, version: 10.0.17763.1, time stamp: 0xd8f165f6
Faulting module name: hpb6sy6508_x64EasyColorPrefilter.dll, version: 1.0.0.1, time stamp: 0x5a2644c3
Exception code: 0xc0000005
Fault offset: 0x0000000000082c4c
Faulting process id: 0x944
Faulting application start time: 0x01d57d8a92c6253a
Faulting application path: C:\windows\system32\printfilterpipelinesvc.exe
Faulting module path: C:\windows\System32\DriverStore\FileRepository\hpzead2a4_x64.inf_amd64_6c96715774e57596\amd64\hpb6sy6508_x64EasyColorPrefilter.dll
Report Id: 068de89a-a98a-4c10-aac1-c82c328b04ae
Faulting package full name:
Faulting package-relative application ID