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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-11-2017 12:07 PM - edited ‎05-11-2017 12:10 PM

HP Recommended
Product: LaserJet Pro MFP M477
Operating System: Microsoft Windows 10 (64-bit)

When I install the HP Color LaserJet Pro MFP M477 Printer Series PCL-6 v4 Driver version 16.0.17062.686 dated Apr 4, 2017 Windows 10 loses it's performance.

 

Accessing my hard drives, using Word, Excel or Outlook, or any program the system lags.

 

If I remove the LaserJet M477 drivers Win10 comes back to life after a reboot.

 

If I install version 8.00.1326.3536 May 13, 2016 I don't seem to have any problems with the printer and system performance but loose HP Scan...

 

I'm accessing the printer through my wifi. Strange as it may sound if I hit the Prt Scr button the system instantly recovers...

 

I've posted a quick video on YouTube showing the lag...  https://youtu.be/pSrKlr3-4to

 

I have run HP Print and Scan Doctor 5.0. Doesn't help...

 

Any Suggestions?

 

Win10 About.jpg

 

 

 
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