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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-23-2020 03:07 PM

HP Recommended
Product: Samsung ProXpress SL-C3060FW Color Laser Multifunction Printer
Operating System: macOS 10.15 Catalina

My scanner suddenly started producing white and colored vertical lines in the middle of the scans. This happens with both the ADF and the flatbed scanner. I've already cleaned the glass, and unplugged the power cord for 5 minutes before trying again. The results are always the same:Untitled_20200623_160609.pngUntitled_20200623_160333.png

Any ideas? The printer is no longer under warranty so I don't know where to start.

 

Thanks.

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