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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Designjet T770
Microsoft Windows 10 (64-bit)

Installed HP Instant Print 3 utility software on computer.  WHen I go to launch utility I get "HP eprint$share has stopped working", checking for solutions.  Tried installing and running as admin, compatibilty mode, still can't get it to run.

 

 

Version=1
EventType=CLR20r3
EventTime=131570553941270909
ReportType=2
Consent=1
UploadTime=131570671797899448
ReportIdentifier=003c4afd-daac-11e7-bbe1-b05adab351cc
WOW64=1
AppSessionGuid=000026f8-0001-005d-60b6-08c2b86ed301
TargetAppId=W:0006ddb00b39cd7ddd692065207621e483ac00000000!0000803f389c805afc823bab447bd6fe992387571270!HPInstantPrinting.exe
TargetAppVer=2013//06//13:10:51:07!78a36!HPInstantPrinting.exe
BootId=4294967295
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=hpinstantprinting.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=3.6.0.998
Sig[2].Name=Problem Signature 03
Sig[2].Value=51b9a41b
Sig[3].Name=Problem Signature 04
Sig[3].Value=mscorlib
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=5963bd62
Sig[6].Name=Problem Signature 07
Sig[6].Value=4feb
Sig[7].Name=Problem Signature 08
Sig[7].Value=1d
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.InvalidOperationException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Hewlett-Packard\HP Instant Printing 3\PrintingTool\HPInstantPrinting.exe
UI[3]=HP ePrint&Share has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Hewlett-Packard\HP Instant Printing 3\PrintingTool\HPInstantPrinting.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\windows\System32\KERNEL32.dll
LoadedModule[4]=C:\windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\windows\System32\ADVAPI32.DLL
LoadedModule[6]=C:\windows\System32\msvcrt.dll
LoadedModule[7]=C:\windows\System32\sechost.dll
LoadedModule[8]=C:\windows\System32\RPCRT4.dll
LoadedModule[9]=C:\windows\System32\SspiCli.dll
LoadedModule[10]=C:\windows\System32\CRYPTBASE.dll
LoadedModule[11]=C:\windows\System32\bcryptPrimitives.dll
LoadedModule[12]=C:\windows\system32\apphelp.dll
LoadedModule[13]=C:\windows\AppPatch\AcLayers.DLL
LoadedModule[14]=C:\windows\System32\USER32.dll
LoadedModule[15]=C:\windows\System32\win32u.dll
LoadedModule[16]=C:\windows\System32\GDI32.dll
LoadedModule[17]=C:\windows\System32\gdi32full.dll
LoadedModule[18]=C:\windows\System32\SHELL32.dll
LoadedModule[19]=C:\windows\System32\cfgmgr32.dll
LoadedModule[20]=C:\windows\System32\windows.storage.dll
LoadedModule[21]=C:\windows\System32\combase.dll
LoadedModule[22]=C:\windows\System32\ucrtbase.dll
LoadedModule[23]=C:\windows\System32\powrprof.dll
LoadedModule[24]=C:\windows\System32\shlwapi.dll
LoadedModule[25]=C:\windows\System32\kernel.appcore.dll
LoadedModule[26]=C:\windows\System32\shcore.dll
LoadedModule[27]=C:\windows\System32\profapi.dll
LoadedModule[28]=C:\windows\System32\OLEAUT32.dll
LoadedModule[29]=C:\windows\System32\msvcp_win.dll
LoadedModule[30]=C:\windows\System32\SETUPAPI.dll
LoadedModule[31]=C:\windows\SYSTEM32\MPR.dll
LoadedModule[32]=C:\windows\SYSTEM32\sfc.dll
LoadedModule[33]=C:\windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[34]=C:\windows\SYSTEM32\bcrypt.dll
LoadedModule[35]=C:\windows\SYSTEM32\sfc_os.DLL
LoadedModule[36]=C:\windows\System32\IMM32.DLL
LoadedModule[37]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[38]=C:\windows\SYSTEM32\VERSION.dll
LoadedModule[39]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[40]=C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll
LoadedModule[41]=C:\windows\assembly\NativeImages_v2.0.50727_32\mscorlib\50f36bb17519f6377882944527618bea\mscorlib.ni.dll
LoadedModule[42]=C:\windows\System32\ole32.dll
LoadedModule[43]=C:\windows\system32\uxtheme.dll
LoadedModule[44]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[45]=C:\windows\assembly\NativeImages_v2.0.50727_32\System\adc70378cc7e88bf4ff8f703d996cffa\System.ni.dll
LoadedModule[46]=C:\windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\6e3a9f90e12fcb26dee2af6e2ee8c777\Microsoft.VisualBasic.ni.dll
LoadedModule[47]=C:\windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\27469e80e5d2b81ea7b7f4527b99a4f8\System.Drawing.ni.dll
LoadedModule[48]=C:\windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\e5abd4fd7fdb6ea77ec5fdff332a81ca\System.Windows.Forms.ni.dll
LoadedModule[49]=C:\windows\system32\dwmapi.dll
LoadedModule[50]=C:\windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\787b998e2075f6aa8bd4d2a90e8df76e\System.Runtime.Remoting.ni.dll
LoadedModule[51]=C:\windows\System32\ws2_32.dll
LoadedModule[52]=C:\windows\system32\mswsock.dll
LoadedModule[53]=C:\windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\0f1df79c7f8c7067b1447a62a726d8eb\System.Configuration.ni.dll
LoadedModule[54]=C:\windows\assembly\NativeImages_v2.0.50727_32\System.Xml\221b93a415b8efbbbcb2ba54c300bf4b\System.Xml.ni.dll
LoadedModule[55]=C:\windows\SYSTEM32\CRYPTSP.dll
LoadedModule[56]=C:\windows\system32\rsaenh.dll
LoadedModule[57]=C:\Program Files (x86)\McAfee\Host Intrusion Prevention\HcApi.dll
LoadedModule[58]=C:\windows\SYSTEM32\SortWindows6Compat.dll
LoadedModule[59]=C:\windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\417a5be362d9bf9846af253fec2ffc28\WindowsBase.ni.dll
LoadedModule[60]=C:\Program Files (x86)\McAfee\Host Intrusion Prevention\HcThe.dll
LoadedModule[61]=C:\windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\f7f094da55f97a0cf68281e4a745f3f6\PresentationCore.ni.dll
LoadedModule[62]=C:\windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\177885ab99c2d9e16303ee265560a901\PresentationFramework.ni.dll
LoadedModule[63]=C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll
LoadedModule[64]=C:\windows\System32\MSCTF.dll
LoadedModule[65]=C:\Program Files (x86)\Hewlett-Packard\HP Instant Printing 3\PrintingTool\HPrintMVVM.dll
LoadedModule[66]=C:\Program Files (x86)\Hewlett-Packard\HP Instant Printing 3\PrintingTool\Metrics.dll
LoadedModule[67]=C:\windows\assembly\NativeImages_v2.0.50727_32\System.Core\de1356972d018c53b9a2c4e9586073bc\System.Core.ni.dll
LoadedModule[68]=C:\windows\SYSTEM32\shfolder.dll
LoadedModule[69]=C:\Program Files (x86)\Hewlett-Packard\HP Instant Printing 3\PrintingTool\HPrintDeploy.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=HP ePrint&Share
AppPath=C:\Program Files (x86)\Hewlett-Packard\HP Instant Printing 3\PrintingTool\HPInstantPrinting.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000
MetadataHash=-471259965

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