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‎03-29-2021 08:14 AM

HP Recommended
Product: HP CM1415FNW
Operating System: macOS 11.0 Big Sur

Hi there

I am trying to print a document that has a gold/orange coloured text. It seems very blurry and I realised that the magenta cartridge was very low so thought that was the issue, so I changed the cartridge for a new one but still have the same issue. I tried the same document with just black text and that is perfect. I have callibrated twice and also printed the print quality and the magenta bands come out perfectly - no streaks/dots etc, although they are slightly misaligned so am sure it is a callibration issue. Any advice? I am using wireless printing from a Mac (also tried wired). I was printing direct from Adobe Illustrator so tried creating a PDF  -same issue. Tried printing some text in MS Word in red - same issue.

 

Many thanks!

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