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‎05-25-2021 09:21 AM

HP Recommended
Product: HP Office Jet 4630
Operating System: Microsoft Windows 10 (32-bit)

Hi.  recently got a new laptop and was able to successfully add my HP Office Jet Printer 4630, however I can't get rid of the printer queue error code.  I have uninstalled and reinstalled the printer several times, I have unplugged and reset the printer several times.  I can print fine from my other two computers, but not the new one.  I have made sure all the drives and software issues are up to date per the HP help center.  Every time I try to test print I get the same error...that my printer requires attention and the infamous "printer queue error".  I have gone into the print queue, there are no print jobs pending, I have also deleted all print jobs just in case.  I have no clue what else to do.  Any ideas???

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