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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-03-2021 07:55 AM

HP Recommended
Product: OfficeJet Pro 8028
Operating System: Microsoft Windows 10 (64-bit)

Within the last week or so, I have been unable to print at all form either my desktop or my laptop (both Windows 10 64-bit running the latest update). Windows finds the printer fine, and both the HP Print and Scan Doctor and the Windows Troubleshooter find no errors, but whenever I try to print I either get an error or nothing happens at all.

 

However, I can scan to the computer from the printer. Additionally, I can print just fine from my phone and my daughter can print from her Chromebook.

 

Tried everything I can think of and still having the same issue.

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