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- Can't print photo-albums using HP Album Printing Software

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08-12-2018 11:20 PM
Product: HP Album Printing Software Version 2.0.0 126
Operating System: Microsoft Windows 7 (64-bit)
I installed many years ago "HP Album Printing Software Version 2.0.0 126" onto my PC. It has worked fine in the past. I have been able to create and print photo-albums.
But now when I try to print a photo-album I get the following error message:
Hpi_Prnt MFC Application has stopped working
Windows can check online for a solution and close the program
Check online for a solution and close the prorgram
Close the program
When I click on "Check online for a solution", the software just crashes and closes.
Bottom line is that I am unable to print the hundreds of photo-albums I have created over the years.
Any help much appreciated.
Thank you

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