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‎08-09-2021 07:40 AM - last edited on ‎08-09-2021 01:04 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9010

My printer has suddenly lost any functionality related to printing wirelessly.  There are no menu options related to wireless printing (except wireless direct, which is enabled) and the printer is requesting an ethernet cable.

 

I have tried all the steps that have been recommended by the Virtual Agent.  Since this is a wireless issue, the HP Print and Scan Doctor and HP Smart cannot see the printer so they are worthless.

 

The HP Network Configuration page states that the wireless function has been disabled.  I'm not sure how or why this has happened.  I have seen 2 posts with no solution.  If anybody has found a solution, please post it here.  Thank you!!

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