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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-29-2021 07:42 AM

HP Recommended
Product: 2720e
Operating System: macOS 11.0 Big Sur

Hi!

The printer has successfully connected to the same wifi as my computer. But I got stuck on the next step---install driver to print.

I couldn't find the printer on Printers & Scanners-->Add printers on current wifi(the one used to connect). But I found another wifi called "HP-Setup<BD_DestJet 2700 series". Then I connect my computer to this wifi and the printer shows up in Printers & Scanners-->Add printers. 

Xnip2021-09-29_14-27-45.jpg

But I got this error: 

Unable to verify the printer on your network.

Xnip2021-09-29_14-39-43.jpg

 

I pressed continue, and got:

Unable to communicate with the printer at this time.

Xnip2021-09-29_14-31-06.jpg

 I have been working with setting up for hours, having tried all your standard protocols. Please help me with it.

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