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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-08-2019 07:03 PM

HP Recommended
Product: HP Pro Book
Operating System: Microsoft Windows 10 (64-bit)

Am trying to install a new printer driver (HP 6950) to my work computer (HP Pro Book, running Windows 10). Printer driver downloads from internet but won't complete the process. Message reads "Extraction Failed. Cannot open output file." 

Have uninstalled old HP printer drivers etc. from my computer. I am wondering if it is a "work network footprint" issue ie. I need to be in the work footprint to install a new printer on my computer?? Any other suggestions?

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