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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-31-2019 02:43 PM

HP Recommended
Product: Scanjet 8630, 8500
Operating System: Microsoft Windows 7 (64-bit)

Shortly after booting my PC, I get crash pop-ups showing APPCRASH in hpqSTE08.exe, and hpqtra08.exe. 
My PC is Windows 7 Pro SP1 (x64) with lavish RAM and DISK resources.  Windows 7 is up to date!
There are two network connected devices: HP OfficeJet 8630 (A7F66A), and HP OfficeJet 8500 (A909N).

The driver package downloaded from HP is the most recent.

 

Anyway, my scanners cease working under these conditions.

Does anyone have a clue as to what's going on?

 

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