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‎12-23-2021 12:08 PM - last edited on ‎12-23-2021 03:39 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9018 printer
Operating System: macOS 10.15 Catalina

I am trying to clear a paper jam in my HP OfficeJet Pro 9018 printer, SN [Personal Information Removed]. I mistakenly tried to feed an envelop through it and jammed it. I am following the online troubleshooting steps and am stumped at Step 6, “Remove the paper path cover”. The diagram looks different than my printer and I can’t perform the step. Can you walk me through it?

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