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‎09-19-2017 02:01 AM

HP Recommended
Product: HP Probook 450 G2
Operating System: Microsoft Windows 8.1 (64-bit)

I have been trying to upgrade my laptop to windows 10, unfortunately I cant do so because of the HP client security that is not compatible to windows 10. I have tried uninstalling it but it has redirected me to decrypt my hard disk through the data security part which I have tried. The apply option does  show up and when it does I uncheck the box and press on apply, the laptop restarts but does not decrypt.I have also tried uninstalling the client security but it cant unless I decrypt the drive. How can I decrypt the drive or update to windows 10. 

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