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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-14-2017 12:00 PM

HP Recommended
Product: Printer Color Laserjet Pro MFP
Operating System: Microsoft Windows 10 (64-bit)

Today my printer won't print the docs.

 

The printer prints a test report without a problem.

 

The printer prints  a Wireless Network Test Report is good as well.

 

I can see the printer from my windows laptop and it says it is ready. When I print doc it goes to the printer queue, and in there  I can see changing status to "Sending to printer" and dissapearing from printer queue but my printer never prints the docs.

 

This is new printer which it was working fine last week.

 

I have switched the printer off and back on. I have printed the test report and wireless Network test report agai.n without problem

 

I have removed printer from my windows 10 and added again.

 

I'm runnning out of ideas why it is not printing - can you help me please?

 

 

 

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