• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-12-2020 04:28 AM

HP Recommended
Product: HP PSC 2410
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have an old HP PSC 2410 that I've had to bring out of the cellar as I've just destroyed (literally) it's replacement Epson WF 2650 - never, ever, ever, ever buy an Epson printer. Machines of the devil.

My trusty old HP worked straight from plug in despite having been stored for 3 years. I've just refilled the cartridges - 200ml of black ink and a syringe £10 - and although it continues to print well it started with the dreaded Press OK to print align page every time I switched it on. 2 days of google and trying everything suggested -won't go through them. If you're reading this you'll know what they are - and no joy. Woke up this morning and remembered seeing a factory reset option in the settings. Guess what? It worked and no more print align messages. Well....it's worked for 24 hours and maybe 6 on/off switches.

Hope this helps.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.