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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-25-2019 09:09 AM

HP Recommended
Product: DesignJet T2530 PS
Operating System: Microsoft Windows 10 (64-bit)

I am trying to set this plotter up to scan to email and it will send but there is an error through most mail servers.  I set it up initially through the Telus open SMTP server, to no avail, so I tried using our locally hosted server.  The local mail server delivers it no problem but this has to work at a clients office, and I don't know if they have their own mail server (probably not).  So, for testing sake I set it up to scan using a gmail account, now I am seeing a bounceback message that says "The response from the remote server was: 552 message line too long".  From what I can tell from googling around, this would mean that some text in the message has more than 998 characters on a single line, but the only text in the message when I sent it through our server was "This document was digitally sent to you using an HP T2530 Large Format Printer".  I'm kind of at a loss here, I've tried different comressions, and file formats thinking the file itself could be the issue, but nothing changes.  I think it must be a firmware bug, but we have loaded the newest firmware onto the device, so any help would be appreciated.

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