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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2018 10:59 PM

HP Recommended
Product: DesignJet Z2100
Operating System: macOS 10.13 High Sierra

This printer always stops toward the end of a job when using the sheet feeder, moves the print heads to the left side, throws an out of paper message to the HP Printer Monitor, moves the print head back and forth slightly on the left side......then 2 minutes later spits out a few more lines on the page then ejects the paper. It does this with any size, any paper, any OS, over USB and ethernet. I've updated the firmware to the latest version, uninstalled and reinstalled the printer drivers, tried different PCs, tried different software (InDesign, Preview, PhotoShop). The paper size is specified correctly in the document, page setup, and the print dialog. The orientation is correct. There is no other error. I am about to throw this printer off the cliff. If I can't get this resolved after spending a fortune on this printer, it will be the last HP product I ever buy. I've literally printed 25 sheets of paper since I've owned it and it's been nothing but a pain. And of course it starts doing this outside of the warranty. I hope I am just missing something stupid here.

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