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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-01-2018 05:33 AM

HP Recommended
Product: Designjet T120
Operating System: Microsoft Windows 10 (64-bit)

Hoping someone can shed some light on this issue ive had for a while and its a bit complicated.

 

My Designjet T120 seems to randomly NOT print part of an artwork...

 

For example I have a few PDFs 600 x 1200 mm - with text and images (jpg, tiff, ai etc...) all made with inDesign or AI - now some will print fine BUT some will print say half of an image missing, normally towards the end of the print... however its not a size issue as if the image was in a box or had a border, that would still be printed only with half an image in the box

 

 

They can be a page from the same PDF or from a seperate PDF, it makes no difference - they always print fine if I do a print on the OKI or another printer

 

The images it half prints can range from big tiffs or small ai files, it can happen on large 100mb pdfs or tiny 300kb pdfs - it really seems to make no sense why it randomly decides to only print half of random images and is wasting alot of paper and ink

 

I have tried to update the firmware, used a clean computer using the latest drivers etc, tried over wireless and ethernet

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