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‎05-21-2020 06:05 AM - edited ‎05-21-2020 06:39 AM

HP Recommended
Product: HP Pagewide MFP 377dw
Operating System: Microsoft Windows 10 (32-bit)

The printer is connected to the router by ethernet. Works with other computers but not with a NUC D34010WYKH (windows 10).

I  can go the IP adress in the browser withouth any issues and the computer finds it in devices and printers but "driver is unavailble"

Grudeholm_0-1590062253570.png

Yes, I have updated drivers/reinstalled all HP related stuff.

I removed rebooted and so on.

 

I tried to connect via USB and the computer finds it but I cant print. I try to install it with the dedicated software and choose connection with USB, it finds it but when it tries to install a get an error message with something about an "ntprint.inf" missing...

only related topic was https://support.hp.com/lt-en/document/c00256585 but could not get this solution to work either.

 

 

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