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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-25-2019 06:52 AM

HP Recommended
Product: Color Laserjet Pro MFP M477fdw
Operating System: Other

When I scan using USB stick or with the computer, I have the control of the flip side for the scanning (long or short edge) so it scans properly.  Usually automatically as I don't have to select which edge to flip.

 

However, when scanning directly from the printer, using the built-in web applications such as scan-to-email or scan-to-dropbox, I don't have control of the flip edge and the second page is scanned upside down.  I tried with a 2-sided document flipped on long edge which is usually the case.

I could not find the control for the flip side when using the built-in web application for scan.

 

Please help!

 

Thanks in advance.

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