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‎06-08-2021 07:43 PM

HP Recommended
Product: HP Envy 4504
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 4504 printer is stuck with the following message displayed on the screen:

ERROR CODE 0X83C0000A NOS_LOADER_APP

 

I have tried all the "hard reset" procedures outlined on various help sites. In the past, when I received this error, I could correct it by removing and replacing the black ink cartridge.  This particular time, the print head will not move over so that I can perform the removal and installation of the cartridge.

 

Any input that you can provide would be greatly appreciated.

 

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