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‎03-15-2021 02:39 AM - edited ‎03-15-2021 02:42 AM

HP Recommended
Product: LaserJet MFP M577
Operating System: Microsoft Windows 10 (64-bit)

We upgraded one of our HP Color LaserJet MFP M577 to HP FutureSmart 5  (v.5.1.0.1).

Since then, we are unable to access the Embedded Web Server (EWS) using one of the printers aliases.

The printer answers when using one of these aliases for a ping test.

The Browser (Chrome,Edge,Firefox) loads the self-signed certificate, but then prompts  HTTP Error 400.

The Embedded Web Server (EWS) can still be accessed via IP/ normal Hostname.

I´m gonna reset the firmware to HP FutureSmart 4, which should bypass the issue.

Is there a change between those 2 Firmware version which could result in this behavior?

Is there a solution which would allow me to keep FutureSmart 5?

 

Thank you in advance.

 

 

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