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‎11-22-2020 05:05 PM - last edited on ‎07-15-2021 03:04 PM by Retired

HP Recommended
Product: Envy 5540
Operating System: Microsoft Windows 10 (64-bit)

For some reason, my 5540 , which is wifi connected, will not print in colour.

It has worked in the past on Windows 10.

However, when I print a test page launched from the lcd printer screen, I get a page printed in colour.

I downloaded and I am now running the latest printer  driver  but this not help.

It seems there some Windows 10 patch that messed up the printer driver?

Any advice will be welcome.

 

 

 

 

 

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