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HP Recommended
Envy 5642
Microsoft Windows 10 (64-bit)

I just got a new modem and the printer is unable to find the new network. I have already restored network settings through the Network Set up section. Then when I go to Wireless Setup Wizard, it finds other networks but cannot find my local home network. I know the network is discoverable, because I have connected other new devices to it. I am unsure what else to try.

 

Thanks for your help

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