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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2018 06:31 PM

HP Recommended
Product: Laserjet 4000
Operating System: macOS 10.13 High Sierra

Attempted to print PDF from my Macbook Pro to my Laserjet 4000 via Jetdirect wifi.

 

Never had a problem as I have done this 100's of times before. Printer seemed to freeze and above error appeared on the screen. Attempted to do factory reset, turn off printer, hold green button down, re-start printer, release green button. This seemed to release printer but on next attempt the print PDF  - same error code. I was able to print a standard document once after reset, but again not the PDF.

 

Used my Win10 PC to print same PDF and it was successful.

 

Search only came up with the factory reset solution - which is old.

 

Anyone have this and fixed it?

 

Thanks

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