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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2020 06:50 AM

HP Recommended
Product: HP Laserjet 1606dn
Operating System: Microsoft Windows 10 (64-bit)

I am trying to install the software for an HP Laserjet p1606dn printer and absolutely nothing happens. I don't get a message saying something wrong. I went to Computer Management under Windows Logs > Applications and this is the error message I received:

 

Faulting application name: P1100_P1560_P1600_w10.exe, version: 1.0.0.77, time stamp: 0x5acfa34c
Faulting module name: ntdll.dll, version: 10.0.19041.546, time stamp: 0xd49544eb
Exception code: 0xc0000005
Fault offset: 0x00086a94
Faulting process id: 0x1f24
Faulting application start time: 0x01d6be797e9208ea
Faulting application path: C:\LJP1100_P1560_P1600_Full_Solution\P1100_P1560_P1600_w10.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: add9aba9-cbd6-4287-8a2f-c076020f8283
Faulting package full name:
Faulting package-relative application ID:

 

Event 1000, Application Error

 

How do I fix this issue? Any help would be appreciated.

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