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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-27-2021 04:45 AM

HP Recommended
Product: Inkjet 4645
Operating System: macOS 10.13 High Sierra

My printer 4546 will not allow me to print due to an error message that says I need to change the black cartridge.  I have tried the following: 

1. Change both black and colour cartridges with original HP 650 cartridges.

2. Unplugged the printer from the wall socket for 60 seconds (over night once)

3. Carried out a factory reset 

4. Cleaned the contacts on both the Cartridge and the housing.

 

The next step will include the use of 2kg mash hammer.....!

 

I see there have been a lot of this issue but each link I click on takes me to a "I'm very sorry but we don't have a link to that page any more" screen........

 

If anyone has the solution, it would be much appreciated.  I understand that the Mash Hammer is unlikely to fix the issue but it will definably make me feel better....

Mike 

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