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- Firmware update of HP 8600 Plus not possible

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10-28-2021 12:35 AM
Product: HP 8600 Plus
Operating System: macOS 11.0 Big Sur
My printer (HP 8600 Plus) is currently running this firmware:
- CKP1CN1516AR
I wanted to update to this one:
- CLP1CN2011AR
Because I can't login to the web services (ePrint) and I think it's because the old firmware is trying to connect to old server.
Anyway, I tried to update the firmware with the following tool:
- OJP8600_N911g-n_2011A.dmg
But it fails both via WLAN and USB.
It shows:
- This firmware updater does not contain any upgrades for your device.
Hope someone can help?

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