• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 8600 Plus
macOS 11.0 Big Sur

My printer (HP 8600 Plus)  is currently running this firmware:

  • CKP1CN1516AR

I wanted to update to this one:

  • CLP1CN2011AR

Because I can't login to the web services (ePrint) and I think it's because the old firmware is trying to connect to old server.

Anyway, I tried to update the firmware with the following tool:

  • OJP8600_N911g-n_2011A.dmg

But it fails both via WLAN and USB.

It shows:

  • This firmware updater does not contain any upgrades for your device.

Hope someone can help?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.