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‎05-18-2021 08:15 AM

HP Recommended
Product: mfp m477fdw
Operating System: macOS 11.0 Big Sur

Hi.

 

Just switched my work computer from a windows to a macbook air (M1, 2020 - Big Sur). Now the printer (Color Laser Jet Pro MFP M477fdw) won't print documents from Google docs (nor spreadsheets etc), claiming the files are corrupted. I've tried exporting the files as .pdf, restarting the computer and printer, reinstalling it and updating the drivers but with no result. It used to work fine from my old computer.

 

Suggestions?

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