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The company I work for recently purchased an HP Designjet Z6600ps HPGL2 plotter from which I can't print multiple copies within AutoCAD Civil 3D 2017. I can only print one copy at at time no matter how many copies I ask for.
A yellow triangle with an exclamation point appears within the Printing Preferences under the "Layour/Output" tab in the "Output Options" section next to the copies number and collate check box. You can only see this triangle when you access the printing preferences from within AutoCAD's printing dialog.
When I click on the triangle a "Copies/Collate Constraint" dialog box appears and it states the following:
""Copies" and "collate" may not synchronize with ACAD(R21.0.52.0.0). If they do not synchronize, use ACAD's printing dialog to modify these settings."
I did try increasing the number of copies from within the AutoCAD dialog but it still did not work.
I obtained the plotter's full installer driver package from the HP website. As seen here.
HP Designjet Z6600/Z6800 Series Driver Installer
Version:
Release date:
v61.141.1815.006
Aug 4, 2015
v61.141.1815.006 145.8 MB Aug 4, 2015
It installed with no problems and got no errors. Up to now, all other printing settings work except for multiple copies from AutoCAD.
I also tried more updated drivers for the HPGL2 and PS options from the HP website as seen here and got the same result.
HP Designjet Universal Print Driver HP-GL/2 and HP RTL
Version:
Release date:
61.162.11211.100
Apr 28, 2017
61.162.11211.100 4.9 MB Apr 28, 2017
HP Designjet Universal Print Driver PostScript (for PostScript printers only)
Version:
Release date:
61.162.11211.100
Apr 28, 2017
61.162.11211.100 4.5 MB Apr 28, 2017
Help with this issue is greatly appreciated.
Thank you.
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