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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-29-2021 05:53 AM

HP Recommended
Product: HP Deskjet all in one 3055a
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I can't connect to wifi on the printer. I have restored default settings under the wireless tab.  I have tried WPS via the push button and by entering the pin code on my router's server.

I have tried disconnecting other devices in the house to see if the router has too many connections. It doesn't. 

I have reset the router and turned the printer on and off again.

I have contacted my broadband provider and they are out of options. 

I have tried to both use synchronised and unsynchronised  2.4ghz and 5ghz settings.

I am now at a loss on what to do.

Do you have any further ideas for support? 

Thanks in advance. 

Leanne. 

 

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