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HP Recommended
HP Deskjet 7610 (alias HP Officejet 7612)
Microsoft Windows 10 (64-bit)

After having worked perfectly a long time the OFFLINE makes printing impossible. The only place where I find a switch for offline is in the small dialog window popping up after a printing failure, under Printer/Use printer offline. However, this box is not checked, so the printer should NOT be offline. Could this be a Windows update issue?

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