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‎08-25-2021 03:38 AM

HP Recommended
Product: HP Envy 4500
Operating System: Microsoft Windows 10 (64-bit)

Hello,

My printer was setup and working properly. Now I can not print anymore. I tried several times to (re)install the drivers/apps using "HP smart app" or "Basic drivers".

"HP print and scan doctor" doesn't find any issue. Yet the printer is listed on "Printers and scanners" with "drivers unavailable".

In Windows' device manager, the printer is properly listed and when trying to update the driver, I'm told the driver is up to date...

 

 

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