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- HP Community
- Archived Topics
- Unanswered Topics - Printers
- HP Envy 5055 stopped printing; driver issue

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12-01-2021 03:18 PM
Someone help before I throw this printer out the window. I've had my HP Envy 5055 for over two years. Every now and then it just decides to stop printing and I have to unplug it to reset. Now it has stopped printing; so I removed it and re-added it in my Settings. It shows the printer but says driver not available. I have gone online and tried to download every option currently listed and nothing works. It keeps saying device can not be installed. I deleted and reinstalled the HP Smart App. It also shows the device and shows that it is ready; but will not print and will not show up in print options from other apps. What else can I do? The printer still works fine from my other laptop.
