HP Imaging Monitor error

[Aves81]

Hi, I'm from Poland and sorry for my english 😛

One or two weeks ago I had instaled latest software pack for my HP PSC 1410. For a week it has worked and there was no problems or doubts. Suddenly yesterday from hour to hour i got a message after windows restart (My translation to english): "HP Digital Monitor stopped to work". Abowe was only "Close" button. After click it message and HP tray icon disappeares.

There was more information in the message, here it is copy of that (in Polish, sorry byt this is my language wersion of HP soft):

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Podpis problemu:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: hpqtra08.exe
Wersja aplikacji: 130.0.422.0
Sygnatura czasowa aplikacji: 4ab683ef
Nazwa modułu z błędem: HpqCPTA.dll
Wersja modułu z błędem: 12.0.0.223
Sygnatura czasowa modułu z błędem: 4880551c
Kod wyjątku: c0000005
Przesunięcie wyjątku: 00009d19
Wersja systemu operacyjnego: 6.1.7601.2.1.0.256.48
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 0a9e
Dodatkowe informacje 2: 0a9e372d3b4ad19135b953a78882e789
Dodatkowe informacje 3: 0a9e
Dodatkowe informacje 4: 0a9e372d3b4ad19135b953a78882e789

Przeczytaj w trybie online nasze zasady zachowania poufności informacji:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0415

Jeśli zasady zachowania poufności informacji w trybie online nie są dostępne, przeczytaj nasze zasady zachowania poufności informacji w trybie offline:
C:\Windows\system32\pl-PL\erofflps.txt

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I tried everything what i can do with any computer. After uninstalling I reinstaled whole HP PSC 1410 soft (this actualy twice),  I checked every thing in OS which can be related to this soft. I tested if its a matter of PC graphics settings, HP soft settings, Windows settings etc... The result was allways the same - "HP Digital Monitor stooped to work". Even i uninstalled latest windows update to find out if it is the reason - but no positive results.

I know tha HP PSC 1410 is not the new one - my device was bought in 2007. I know that old device with new OS even on newest soft package not allways my work properly , but...

Keep in your mind that allmost 2 weeks there was no problems or even small issues. It appeared suddenly in the same hour in whitch one I had work on this software to scanning pictures. Everthing was fine, than i needed restart PC and after reboot i see the error message and in have no idea what is going about.

I know for sure, because i tested everything (as I mentioned), that Imaging monitor is not nessesery to proper work ofd my device or for the rest of HP soft. I can print, i can scann, i can everything, except of running the tray icon of digital monitor app. For me is not nessesery to see this icon in tray but i want to be sure that is not the beginning of other errors or bigger problems with my PC and I prefere to have all HP soft workin perfectly (if it's still possible). I think that i could miss something in my searchings and that is because I...

... Please  for help!

My OS is Windows 7 x64

My Device - HP PSC 1410

Soft package installed from:

https://support.hp.com/pl-pl/drivers/selfservice/hp-psc-1400-all-in-one-printer-series/436453/model/...

If you need other info about my PC config, just ask.

Regards

Aves81

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