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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2018 04:28 PM

HP Recommended
Product: LaserJet M1522nf
Operating System: Microsoft Windows 10 (64-bit)

I recently switched (finally) from Windows 2000 XP to Windows 10. My laserjet M1522nf has worked flawlessly for years but since changing to this new operating system the scanner will not work.  It will print fine but not scan. When I try to start a scan from Windows I get an error message. (An error occured, if another device is scanning please wait for it to finish and try again) 

I installed Scan Doctor 5.1 to try to fix the problem. When I run "find & fix scanning problems" I get:  Windows (WIA) scan error. 

I've tried shutting down and restarting the printer and laptop and then running Print and Scan Doctor 5.1 again but haven't  fixed the  problem.

Please help,

Jerry

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