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HP Recommended
HP LaserJet P3015
Linux

The printer works fine when printing over the USB connection it has, but I can't make it work over the network. My Linux machine can find the printer on the network, and on Windows I can manually configure it, but after sending a print job nothing happens. No error appears on the printer or the computer, and after some time my Linux machine notifies that "the printer may be disconnected", signaling that maybe it can't send data to the printer even if it can find it.

IPv6 is activated, but I no configuration was made, and IPv4 is activated and set to "automatic IP", and no more configurations were made to the printer (though they may have been made before without our knowledge, since we bough it used). I can access the web interface through the IP on the printable configuration page, so that is working too.

I honestly have no idea what could be going wrong, so that's the information I can provide right now. Ask more information if you need, and I will try to provide it.

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